Volunteer Work Through Virtual Platforms at Alzheimer's Association

Alzheimer's Association offers a volunteer opportunity to be one of program tech support volunteers. You will assist Alzheimer's Association staff and volunteers to provide support groups and education programs through virtual platforms and expand the reach of Alzheimer's Association programs in the community. The programs are taught or facilitated by Alzheimer's Association staff or volunteers with specialized training in these topics.

You will be responsible for:

• Serve as host/moderator of web-based education programs or support groups offered through Zoom, BlueJeans, Google Meets. 
• Mentor and coach Alzheimer's Association volunteer Community Educators and Support Group Facilitators in use of technology to maximize the constituent / user experience.
• Troubleshoot constituent access issues for caregivers to participate in groups.
• Monitor chat, mute microphones and launch polling ​if part of the user experience in the platform.

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You must have:

• Be tech-savvy. 
• Excellent technology skills and comfort using Zoom or other webinar technology independently.
• Demonstrated success moderating Q&A or monitoring chat during webinars.
• Ability to collaborate with staff and provide customer service type mentoring to volunteers and constituents.
• Passionate about the Alzheimer’s Association mission with personal or professional experience with dementia preferred.

About Alzheimer's Association:

The Alzheimer's Association Program Volunteer Community is a dedicated resource for the volunteers to learn, interact with one another across the country, and expand the reach of the Alzheimer's Association programs in their local communities. New users can learn about and apply for volunteer opportunities near them. The Alzheimer’s Association is working relentlessly to advance world-class research, ensure access to gold-standard care and support, and engage mission-driven volunteers who make it all happen.

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