Job in Germany: Sovereign Platform Support Engineer at Microsoft
By: microsoftLast update:
Applicant criteria
NationalityNo specific nationality required
Skillsمهارات التحليل, مهارات حل المشكلات, Analytical skills, − Excellent verbal and written communication skills , Fluency in English, اجادة اللغة الإنجليزية, Good problem solving skills, مهارات التواصل الممتازة تحدثاً وكتابة, Fluency in German, اجادة اللغة الالمانية
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsInformation Technology Jobs
Opportunity FieldTechnology and Programming, Engineering and Architecture
Job locationGermany
Needed documentsCV, Transcript of Records, Degree Certificate
Opportunity description
Microsoft offers an exciting job opportunity as a support engineer and join the international Sovereign Azure Platform team, focused on secure networking and administration capabilities. It is looking for a strong engineer to join a fast-paced team and solve complex network-focused problems in the domain of mission-critical and highly assured distributed systems – including secure gateways, remote access systems, and highly resilient networks. In this role, you will have the opportunity to support the operation of a critical set of secure services to be consumed by customers in the networks, systems, and software you support will be required to meet the complex security policy and assurance requirements of both public and private sector customers.
Duties & responsibilities
As a Sovereign Platform Support Engineer, you’ll be responsible for:
- Providing support, troubleshooting, and automation for products, services, and experiences within high-assurance environments. These environments demand robust security and reliability, so your role will involve ensuring smooth operations and rapid resolution of issues.
- Within the Sovereign environment, you’ll utilise DevOps practices to deploy, operate, and maintain specific services. This includes services related to primarily related to networking, along with servers, and desktops.
- You’ll actively provide 24/7/365 support, which means rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.
- Collaboration across the global organization is essential. By maximizing process sharing and reuse, you’ll enhance efficiency and consistency. Sharing best practices and lessons learned will contribute to overall success.
- Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work.
- By maintaining a strong security posture, you’ll protect critical assets.
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Eligibility criteria
You must have:
- Bachelor’s Degree or equivalent and multiple years of hands-on experience in providing operations support to complex IT environments.
- Excellent knowledge and strong experience of the foundations of IP networking, including across routing/switching, physical/virtual and on-premise/public cloud.
- Proven knowledge and experience of working with NAT, ACLs, IPSEC VPNs (Client-to-Site & Site-to-Site), Firewalls, and routing protocols (ideally BGP).
- Extensive experience of service support, with on-call responsibilities.
- Expertise experience in problem solving and analysing distributed systems and critical production service environments.
- Firm sense of accountability for end-to-end outcomes, with strong communication skills.
- Very good German and English skills, with good communication skills in reading/writing of the German language.
- You are Preferred to have:
- Experience in system and service administration of network platforms.
- A passion for innovation in complex and constrained environments, to deliver advanced and progressive customer experiences.
- Understanding of the challenges of system and service management in high security domains.
- Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.
- DevOps experience, including continuous configuration automation.
- Azure deployment knowledge including Bicep and Arm templates.
- Capable working in broad domains including, systems, security, software, and service design.
- Azure Cloud certification or any other Cloud Certification.
- CCNA certification
Please note: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
About Microsoft:
Microsoft corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.
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