Remote Internship at Knovva Academy: Assistant Academic Advisor

Knovva Academy is looking for a Fully Remote Assistant Academic Advisor Intern to join our team. Assistant Academic Advisor intern will assist Knovva’s educational products and learning experiences while administrating and managing online coursework with secondary students and their parents around the world. The candidate will support student enrollments, course scheduling and continued monitoring of course delivery and engagement. 

1. Support student enrollment effort by conducting the initial conversation and communication, instructors matching, course scheduling and other academic administrative responsibilities.  
2. Introduce specific course and program specs with students and parents and answer questions accordingly. 
3. Collaborate with Online Course Instructors, College Counselors and Product Managers to provide feedbacks from students and parents
4. Schedule and coordinate online learning sessions with instructors and counselors on behalf of students and parents 
5. Assist data analysts, markers and engineers through managing Teachwork, Hubpsot and other learning management platforms, to track and analyze data of students’ learning results 
6. Assist Knovva’s Advisors to manage contract, invoice, tuition payments and renewals 
7. Discuss and process students’ enrollment requirements 
8. Support other projects as needed from Revenue Growth and Academic team

• Master’s Degree preferred, Bachelor’s degree required
• 1-2 years experience in educational environments
• Experience communicating with students and parents regarding online learning courses and counseling products
• Experience working with Project Management and CRM systems, including Hubspot, Teachwork, Monday.com and more 
• Prior academic administrative experience or academic advisory experience preferred. 
• Excellent written and verbal communications skills
• Self-starter, strong interpersonal skills and attention to detail
• Strong organizational and time management skills, and ability to prioritize

About Knovva Academy:

Knovva Academy is an international education organization committed to the enhancement of educational quality and opportunity for youth around the world. Knovva provides tailor-made educational solutions, services, and products to support student, teacher, school, and governmental preparedness for the 21st century. From life-changing learning opportunities to online and blended learning courses that go far beyond schools’ standard curricula, Knovva provides the education necessary for youth to excel in our increasingly interconnected world.

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