Applicant criteria
NationalityNo specific nationality required
Skillsمهارات الاعتماد على الذات, تركز على العملاء
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Opportunity FieldTourism and Hospitality
Job locationUnited Arab Emirates (Abu Dhabi)
Needed documentsCV
Opportunity description
Hilton offers a jobopportunity as a Receptionist who provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out as well as draw the first impressions of the Guests.
Duties & responsibilities
You will be responsible for:
- Achieve positive outcomes from Guest queries in a timely and efficient manner.
- Ensure an efficient reception experience for Guests, including check-in/out as required.
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
- Demonstrate a high level of customer service at all times.
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy.
- Follow company brand standards.
- Assist other departments, as necessary.
Browse more jobs in the UAE on For9a.
Eligibility criteria
You must have:
- Previous experience in a customer-focused industry.
- Completed high school certificate or equivalent.
- Positive attitude and good communication skills.
- Commitment to delivering a high level of customer service.
- Ability to work on your own and as part of a team.
- Competent level of IT proficiency.
- Previous experience in cash handling is a plus.
About Hilton:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
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