Jobs at Amazon: Associate TR Global Solutions and Risk Compliance (GSRC)
By: Amazon.comLast update:
Applicant criteria
NationalityNo specific nationality required
Skillsمهارات الاهتمام بالتفاصيل, مهارات التواصل, مهارات التحليل, Attention to detail, مهارات حل المشكلات, Analytical skills, − Excellent communication skills. , مهارات حاسوبية ومعرفة استخدام أدوات Microsoft Office التحليلية, Computer skills: Word, Excel, PowerPoint
Age
- No specific age required
Years of Experience
- 2-3
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsAdministration Jobs
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation
Job locationJordan (Amman)
Needed documentsCV
Opportunity description
Amazon announces a full-time job opportunity for the position of an associate TR, Global Solutions and Risk Compliance (GSRC), which its core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings.
Duties & responsibilities
As a Senior Compliance Associate, your responsibility will be:
- Reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation.
- Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon.
- Work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary.
- Maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets.
- You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort.
- Share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes.
- Participate in knowledge-sharing sessions, contributing with your expertise and learnings.
- As a mentor, you may support peers by answering their queries and providing process-level training.
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Eligibility criteria
You must have:
- Bachelor's degree.
- Experience with Microsoft Office products and applications.
- English B2 proficiency in verbal and written communication.
- Turkish B1+ proficiency in verbal and written communication.
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.).
- Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyses and communicate data.
- You are preferred to have:
- Knowledge of consumer product compliance processes and regulations.
- Experience in regulatory compliance management with government agencies.
- Experience in designing and implementing custom reporting systems using automation tools.
- Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems.
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
About Amazon:
Amazon is the largest online store globally by total sales and market capitalization. Amazon has separate retail locations in the US, UK, Ireland, France, Canada, Germany, Italy, Spain, the Netherlands, Australia, Brazil, Japan, China, India, and Mexico. Amazon also offers international shipping to some other countries for some products. In 2016, Dutch, Polish, and Turkish language versions of the German Amazon website were launched.
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