Jobs in Egypt: Technical Sales Support Specialist at ABB

ABB is offering a full-time job opportunity as a Technical Sales Support Specialist to join the team in Cairo, Egypt. 

1. Independent product selection and knowhow of complete service offering portfolio. Be go-to person for service sales for technically complex cases and larger projects where product management expertise is required. Push ABB Ability digital portfolio as a key strategic direction as part of offering.
2. Support sales in defining suitable and customized service contract portfolio offerings through- VAS (value aded services), replacements, advance services, spares parts & digiatl offerings. Preparation of marketing material for digital offerings, advanced services and value proposition to promote service offerings. Independent product selection using Motion Service tools.
3. Prepare technical and commercial offers for standard products or spares and support customer discussions in coordination with the sales team to secure business opportunities. Ensure we have professional templates and implement a consistent offering touch and feel to the customer motion service as a whole.
4. Prepares or supports preparation of technical or commercial offers based on customer specification requirements, Local Divison or feeder factory indications and Sales organization directives.
5. Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment. Co-ordinate with service sales team to ensure on time order booking, time sheet entry and revenues. Co-ordinate with Service partners for training, price list, offers and orders in full alignment with sales team and division strategy.
6. Participate in conferences, workshops, lunch and learn sessions and conduct training sessions for customers and key stakeholders when applicable in full alignment with sales team and division strategy.
7. High availability and responsiveness beyond working hours to support critical customer requests such as emergency shutdowns, warranty cases, failures and related immediate support requests.
8. Support selling the full-service portfolio. Support to achieve OR targets set with GM% planned – cost efficient solution offerings.

1. Bachelor’s degree Electrical or any discipline.
2. Must have minimum 3 to 5 years of experience in Sales Support.
3. Comprehensive technical understanding of Motion Service portfolio.
4. Understanding of commercial terms and conditions – defend and negotiate profitable and risk-free contracts as per ABB guidelines.
5. Strong understanding of motors & drive as a system.
6. Preferably some knowledge about drive-motor communication protocols to support development of power train and ABB Ability offerings.

Benefits:

Retirement plan and medical insurance will be covered by ABB, in addition to the monthly salary.

About ABB:

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation, and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries.

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