Job Opportunity as a Senior Key Account Manager in Qatar at Aramex
By: AramexLast update:
Applicant criteria
NationalityNo specific nationality required
SpecialityBusiness
Skillsمهارات التواصل, مهارات التفاوض, مهارات العمل ضمن الفريق
Age
- No specific age required
Years of Experience
- 5+
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance
Job locationQatar, United Arab Emirates
Needed documentsCV, Cover Letter
Opportunity description
Aramex offers a job opportunity as a Senior Manager for key accounts in Qatar. You will be responsible for maintaining and developing customer relationships, acquiring new customers, and driving revenue growth through new business development.
Duties & responsibilities
You will be responsible for:
- Targeting strategic business partners in terms of value, market share, and volume.
- Identify, develop, and maintain relationships with a select number of potential accounts by communicating with decision-makers and understanding different business challenges and opportunities.
- Achieve revenue targets by taking advantage of opportunities, maintaining existing business, and maximizing new opportunities from the existing client base, to achieve agreed profit margins.
- Achieve a high level of customer satisfaction by engaging key stakeholders across the network to maximize revenue growth and minimize loss.
- Act as the main point of contact for customers, working closely with various Aramex stakeholders to respond to customer inquiries and issues.
- Contribute to the development of new solutions based on customer needs, market dynamics, and best practices, and ensure their proper implementation in coordination with all stakeholders.
- Track and analyze the performance of existing accounts to develop new solutions for clients and create plans for new accounts to achieve and exceed targets.
- Assist in completing RFPs for the purpose of obtaining new projects.
- Gather required customer information and documentation to ensure clients are prepared appropriately.
- Updating all customer information using the CRM system.
- Support the Commercial Manager in forecasting customer sales and setting targets, to support the overall objective of the station.
Eligibility criteria
You must have:
- Bachelor's degree in Business Administration or any other field.
- Proficiency in MS programs (Excel, Word, PowerPoint, and Outlook).
- At least 4 to 5 years of experience in sales, preferably in transportation, freight forwarding, and express.
Skills and competencies required for work:
- Proven records in achieving organizational and personal goals.
- Strong business acumen, industry knowledge, and the ability to use that knowledge in achieving long-term goals.
- Strong work ethic and client-centric mindset.
- Adept at working with global and local leaders to develop short and long-term goals specific to the organization.
- Strong and adaptable team player.
- Excellent communication skills and ability to work with all functional areas (managing cross-functional relationships).
- Strong negotiation skills, and ability to integrate different strategies and achieve desired results.
- Ability to influence all clients (internal and external) on issues affecting the business.
- Proficiency in using Microsoft Office programs and other tools.
About Aramex:
Since its founding in 1982, Aramex has become a world leader in comprehensive transport and delivery solutions for businesses and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. The company is dedicated to transforming the face of trade and expanding its operations rapidly to better connect businesses and consumers worldwide.
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