Job Opportunity as a Customer Service Representative in Australia at DHL
Applicant criteria
- No specific age required
- fresh
- Both
Opportunity criteria
- Full time
Opportunity description
DHL offers a job opportunity as a Customer Service Representative in Australia. You will be responsible for solving day-to-day logistical challenges to ensure warehouse operations run smoothly. You will have independence in making decisions and will be able to grow professionally in your work.
Duties & responsibilities
You will be responsible for:
- Customer support via phone and email.
- Implementing customer inquiries.
- Preparing daily/weekly/monthly KPI reports.
- Ensure that quality and service standards are met at work.
- General administration duties.
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Eligibility criteria
You must have:
- Previous experience in customer service via phone and email.
- Proven experience in providing solutions.
- Excellent knowledge of Microsoft Office applications.
- Ability to multi-task.
About DHL:
It is an American German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. Deutsche Post DHL is the world's largest logistics company, now in over 220 countries and territories worldwide, particularly in sea and airmail. The company delivers over 1.3 billion parcels per year. The company was founded in the United States in 1969 and expanded its service throughout the world by the late 1970s. The company was primarily interested in offshore and intercontinental deliveries, but the success of FedEx prompted its own intra-US expansion starting in 1983.
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