Jobs at Iraq: Bellboy at Rotana
By: Rotana Hotel Last update:
Applicant criteria
NationalityNo specific nationality required
SpecialityHospitality and Tourism
Skillsالقدرة على التكيف, مهارات العمل الجماعي, teamwork skills, Communication skills in English language (verbal and written), Ability to adaptability, Customer Focus, مهارات التواصل باللغة الإنجليزية تحدثاً وكتابة, مهارات التركيز على العملاء, Excellent interpersonal skills. , مهارات التعامل مع الآخرين.
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsHospitality and Tourism Jobs
Opportunity FieldTourism and Hospitality
Job locationIraq (Arbil)
Needed documentsCV, Cover Letter
Opportunity description
Rotana offers a full-timejob opportunity in Iraq, it is currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to guests, ensuring their stay will become a memorable experience.
Duties & responsibilities
Your role will include key responsibilities such as:
- Receive guests in a professional and friendly manner, exceeding guest expectations from arrival through to departure.
- Maintain effective communication with all related departments to ensure smooth service delivery.
- Maintain an up-to-date knowledge of the hotel and local services.
- Maintain awareness of guest profiles through the Opera guest profile system.
- Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check-out.
- Handle all messages, mail, and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner.
- Deliver morning newspapers to rooms.
- Deliver guest messages and other deliveries immediately without delay in a professional manner.
- Ensure concierge desk and store room is clean tidy and well organized.
Eligibility criteria
You must have:
- A diploma in hospitality or vocational training in the concierge section within a hotel.
- Good English communication skills along with strong interpersonal abilities.
- Physically fit, passionate, and with a positive attitude.
- Ability to take responsibility.
- Recognizing Differences.
- Customer Focus.
- Adaptability and teamwork.
About Rotana:
Rotana Hotel Management Corporation (Rotana) was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.
See more available bachelor scholarships on For9a
See more available internships on For9a
See more opportunities in the UK available on For9a