Jobs in Qatar: Datacenter Technician at Microsoft
By: microsoftLast update:
Applicant criteria
NationalityNo specific nationality required
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsVocational and Technical Jobs
Opportunity FieldTechnology and Programming
Job locationQatar (Doha)
Needed documentsCV
Opportunity description
Microsoft offers a full-time job opportunity for the position of data center technician who will stage, set up, and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while guiding peers, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.
Duties & responsibilities
You will be responsible for:
- Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
- Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
- Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
- Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
- Assists and provides guidance to other technicians to complete challenging or complex tasks.
- Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
- Pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
- Embodies its culture and values.
Eligibility criteria
You must have:
- High school diploma, GED, or equivalent, and basic knowledge of computer hardware and components.
- 1+ year(s) experience supporting IT equipment or related technology.
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
- Ability to meet Microsoft, customer, and/or government security screening requirements.
- Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- You are preferred to have:
- 2+ years' experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
About Microsoft:
Microsoft corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.
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