Jobs in Kuwait: Fashion Consultant at Chalhoub Group 2021
Applicant criteria
- Both
Opportunity criteria
Opportunity description
Chalhoub Group offers a job opportunity as a Fashion Consultant in Kuwait for 2021. The Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Job Responsibilities:
- Collect data on customer behavior, top sellers, slow movers which will be key input for business reviews.
- Drive client relationships within an omni-channel approach.
- Provide pre-buying feedback on products.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and SOPs.
- Ensure click and collect are conducted within SLAs.
- Ensure customer data is properly captured in adherence to marketing team requirements.
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
- Support with in-store marketing events and activations.
- Keep abreast of all brand social media activities and campaigns.
- Drive sell-throughs within the store.
- Support in-store CX initiatives.
- Provide input to whats working well, whats not working well within the store.
Qualifications:
A minimum of 2 years of relevant experience.
About Chalhoub Group:
Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams.
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