Online Course by Harvard University: Understanding Customer Needs
Learn how to identify customer needs through this 15-minute Harvard Business School (HBS) Online lesson.
Taught by
Harvard University is a private Ivy League research university in Cambridge, Massachusetts, with about 6,700 undergraduate students and about 15,250 post graduate students. Established in 1636 and named for its first benefactor, clergyman John Harvard, Harvard is the United States' oldest institution of higher learning, and its history, influence, and wealth have made it one of the world's most prestigious universities.Read more.